Archives for Tag “Enablement”

Thrive on Change with Customer-Centric Channel Management

one, female, planning, future, standing, information technology

Consumers love it when industries get shaken up. Changes in processes or technology result in a flurry of new businesses offering better deals for lower prices, giving customers a license to be demanding. On the supply side of the equation though, change can be extremely difficult for those with established business models. Perhaps the industry facing the greatest change today is the...

Why Enablement Is More Effective Than Training

December 4th, 2014
climbing, sport, two, male, metapher, success, risk, step, vision, change

“Tell me and I forget, teach me and I may remember, involve me and I learn.” ― Benjamin Franklin Although Ben Franklin lived long before the time of formal business trainings as we know them today, there is a lot of truth in his statement. The question is, “how best do you best involve participants so that they really learn?”  Let’s compare...